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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will appear. It includes exhaustive information about all the actions that you can perform on the given page. Each context menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge variety of instructional videos demonstrating how to work with our web hosting Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you need, have a look at our extensive FAQ database, which includes questions asked by real users and provides real solutions. We regulary "revamp" our FAQ section with new questions & answers so as to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, we have a fantastic team of technical support engineers available 24/7/365 and ready to assist you with any problem. Each trouble ticket you open will be responded to in less than one hour (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 202042

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com